Shipping & Returns
Return Policy
Return Policy for Rood Race Products
At Rood Race Products, your satisfaction is our priority. If you're not completely satisfied with your purchase, we’re here to help.
Returns
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Returns are accepted within 30 days of the delivery date.
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Items must be unused, uninstalled, and in their original packaging.
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A copy of the original receipt or order confirmation must be included with the return.
Non-Returnable Items
The following items are not eligible for return:
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Electrical parts
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Custom or special-order items
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Installed or used parts
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Clearance or closeout items
Return Process
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Email us at info@roodraceproducts.com or call (831) 331-1788 to request a Return Authorization (RA) number.
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item or defective part).
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–7 business days.
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Shipping charges are non-refundable.
Exchanges
We do not offer direct exchanges. Please return the item for a refund and place a new order.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery for assistance.
Shipping
Flat Rate Shipping Policy for Rood Race Products
At Rood Race Products, we keep shipping simple and affordable with flat rate pricing on all standard orders within the continental U.S. We DO NOT SHIP International at this time, and there are shipping restrictions for Alaska and Hawaii on some products. Please Contact us before you place orders if you live in either state.
Shipping Rates
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Standard Flat Rate Shipping: $9.95 on all orders under $99.00
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Free Shipping: Orders over $100 ship free (continental U.S. only)
Shipping Method
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All orders ship via UPS, FedEx, or USPS, depending on the size and destination.
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Most orders ship the same day order is placed. You will receive a tracking number once your order ships. Most orders arrive 1-4 days depending on location
Exclusions
Flat rate shipping does not apply to:
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Oversized or heavy items (e.g., body panels, tires, frames)
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Orders shipping to Alaska or Hawaii - In these cases, you will be contacted with a shipping quote before your order is processed.
Expedited Shipping
Need it faster? Contact us at info@roodraceproducts.com or (831) 331-1788 for upgraded shipping options at an additional cost.
Please note, we are working on providing more shipping options at the best possible price, we know that you need your order as soon as possible and at the best possible price.